In “My Account” the system appears to be forcing the “Default Billing Address” and the “Default Shipping Address” to be the same. So if you change one the other also changes.
Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.
You can set up a separate" Billing and Shipping address in the cart, but you can’t set it in the “My Account” addresses section.
This can be very confusing and we apologize for this inconvenience. We are working to resolve this issue.
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